Tag: customer experience

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How ChatGPT can Effect Digital Marketing and Improve Sales

Large language models like ChatGPT are leading the way in using Artificial Intelligence in digital marketing and sales, which has been accelerating recently. Based on...

Factors to Consider Before Choosing a CMS Platform in 2023

Leaders must create a matrix that establishes priorities for each department's needs and interests before compiling a list of requests and business requirements from...

Ushur Raises USD 50 Million for Its Platform for Automating the Customer Experience

Ushur Inc., a startup in automation, has announced that a USD 50 million funding round led by Third Point Ventures has been completed. The...

How Web 3.0 is Set to Empower Consumers

Brands have benefitted from Web 3.0 significantly till now, but how will Web 3.0 empower consumers is another perspective. Web 3.0 is a technological...

Customer Experience (CX) Strategy: Signifying Common Pitfalls & How to End Them

A robust CX strategy helps brands boost customer loyalty, prevent churn, and achieve long-term success. However, successful CX management requires persistent improvement, which can...