Tech Mahindra and Sprinklr Partner to Deliver an AI-First Customer Experience Platform for Global Enterprise Front-Office Teams


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Sprinklr, a unified customer experience management platform, announced a partnership with Tech Mahindra, a provider of digital transformation and business re-engineering services.

Together, they aim to implement an AI-first CXM platform to offer unified services across customer touchpoints and focus on go-to-market strategies. This global partnership follows successful joint implementations in Europe and aims to help enterprises manage customer journeys across various functions.

Also read: Technology Trends Transforming Customer Experience

The collaboration combines Tech Mahindra’s expertise in digital transformation with Sprinklr’s technology to deliver a comprehensive omnichannel customer service platform. It will allow enterprises to interact with customers across multiple channels and enhance customer experiences.

Read more: Tech Mahindra and Sprinklr Partner to Deliver AI-first Customer Experience Platform for Global Enterprise Front-Office Teams

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