Sogolytics Elevates Customer Experience Management with ChatGPT Integration

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Sogolytics has integrated OpenAI’s ChatGPT to upgrade its experience management software platform. This upgrade will redefine how businesses engage with customer and employee feedback. The rollout started in January 2024 and will occur in phases.

The upgrade includes AI-driven survey creation, insightful analytics, predictive customer analytics, and AI-enhanced customer interaction. The CEO emphasizes the transformative potential of these enhancements for businesses to forge stronger connections with their customers.

Also read: Future of ChatGPT in Customer Service: Opportunities & Limitations

This suite of enhancements is tailored to meet the dynamic needs of businesses across various industries, helping them to maintain a competitive edge.

Read more: Sogolytics Elevates Customer Experience Management with ChatGPT Integration

TalkMartech Bureau
TalkMartech Bureau
TalkMarTech keeps marketing leaders updated with the newest technology innovations, disruptive tech initiatives, and the most relevant MarTech-stack updates and conversations across the globe.   ·.   ·

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