This week, the business communications tool Reply.io released Jason AI, an add-on that generates, customizes, and improves emails using ChatGPT’s API and Reply.io’s natural language processing (NLP).
Although Reply.io’s technology has been used to create email sequences in the past, this is the company’s first application of OpenAI’s ChatGPT. When a marketer sends an email, Jason AI searches for specific words and phrases using NLP algorithms and the ChatGPT language model to determine the marketer’s intended response. The tool can then generate suggested responses. Before responses are sent, users can choose to review them.
If marketers and sales representatives are satisfied with the AI’s performance, they can choose to use the tool to send messages automatically without reviewing them.
Read More: Reply.io introduces ChatGPT-powered Jason AI