OvationCXM integrates ChatGPT into its CXM platform


Share post:

OvationCXM, a customer experience management (CXM) platform, announced that it is integrating Generative Pre-Trained Transformer 3 (GPT-3), the foundation of ChatGPT, into its CXM platform.

The customer experience management company says it’s developing its platform with the latest in AI modeling, enabling deeper AI-driven conversations in real time. Alan Finlay, Head of Product for OvationCXM, highlighted the added benefits of integrating GPT-3 into existing AI-based solutions, saying: Using GPT-3 and conversational AI.

Finlay claims that OvationCXM can provide better knowledge delivery and insight into customer journeys, summarize customer experiences and discover sentiment and intent during customer interactions.

Read More: OvationCXM Incorporates ChatGPT Into Its CXM Platform to Drive Deeper Personalization Into the Customer Experience

TalkMartech Bureau
TalkMartech Bureau
TalkMarTech keeps marketing leaders updated with the newest technology innovations, disruptive tech initiatives, and the most relevant MarTech-stack updates and conversations across the globe.   ·.   ·


Please enter your comment!
Please enter your name here


Related articles

Five Tips to build Personalised Engagement with your Customers

In today’s fast moving digital environment and with ecommerce becoming more popular, shoppers now expect a faster, easier...

Scope AI Corp. Unveils Advanced AI-Driven GEM System

Scope AI Corp. has announced advancements in its AI-driven visual recognition technology, GEM system. The company aims to...

Meltwater Launches Integration of Influencer Marketing and Social Media Management Solutions

Meltwater has announced an integration between its influencer marketing solution, Klear, and its social media management solution, Engage....

Tealium Integrates with Snowflake’s Snowpipe Streaming API

Tealium announced its seamless connection to Snowflake's Snowpipe Streaming API, offering industry-leading customer data collection and activation capabilities. This...