NICE Completes Acquisition of LiveVox, Creating a Conversational AI Powerhouse

Date:

Share post:

NICE has announced the closing of the acquisition of LiveVox. The company said in the announcement that LiveVox’s AI-driven proactive outreach capabilities combined with NICE’s platform CXone resulted in the creation of the market’s only interaction-centric platform.

The platform will serve as the essential cornerstone for delivering superior AI-driven CX. Through this partnership, smart automation will be facilitated by integrating CX AI and streamlining CX operations.

According to LiveVox, NICE’s customer base is complementary to its own, offering a substantial opportunity for growth. Its customer base is diverse and devoted, consisting of hundreds of businesses of all sizes.

Read More: NICE Announces The Close of The LiveVox Acquisition, Creating a Conversational AI Powerhouse

TalkMartech Bureau
TalkMartech Bureau
TalkMarTech keeps marketing leaders updated with the newest technology innovations, disruptive tech initiatives, and the most relevant MarTech-stack updates and conversations across the globe.   ·.   ·

LEAVE A REPLY

Please enter your comment!
Please enter your name here

spot_img

Related articles

Lumar Launches New Site Speed Metrics to Enhance Website Performance and User Experience

Lumar, a SaaS provider, has launched new site speed metrics for its website intelligence platform. It will help...

Prove Identity Solutions Now Available in AWS Marketplace

Prove Identity, a digital identity solutions provider has made its digital customer experience, identity verification, and identity authentication...

Semasio Launches ContextualPLUS for Revolutionary Contextual Targeting in Advertising

Semasio has launched ContextualPLUS, a product that generates precise contextual targeting segments from a minimal dataset of 300...

Navigating the AI Content Landscape: Challenges, Policies, and Opportunities

https://youtu.be/RmCmASj0uf4 The podcast between Kanika Goswami, Managing Editor, OnDot Media and Andrew Kirkcaldy, CEO By Gamers For Gamers, explores...