Genesys Finishes the Process of Acquiring Radarr Technologies

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Genesys, a cloud-based experience orchestration company, has acquired Radarr Technologies, an AI-powered digital listening, analytics, and consumer engagement firm. The acquisition will enable Genesys to combine the Radarr capabilities with the Genesys Cloud platform, allowing it to enhance the power of experience orchestration.

Also read: How AI-Powered Marketing Can Increase Customer Retention

Through the connection of insights across traditional service channels and public social media feeds, organizations can deliver personalized experiences at scale. The Radarr AI portfolio, including its models for attitudinal, sentiment, and interaction analysis of social media, will help organizations unify the customer experience beyond what’s possible today.

The integration is expected to be available in the first quarter of 2024.

Read more: Genesys Completes Acquisition of Radarr Technologies

TalkMartech Bureau
TalkMartech Bureau
TalkMarTech keeps marketing leaders updated with the newest technology innovations, disruptive tech initiatives, and the most relevant MarTech-stack updates and conversations across the globe.   ·.   ·

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