G12 Communications announces the launch of fully integrated texting for Microsoft Teams. The company revolutionizes organizations’ texting engagement improving the customer journey on a communication channel in North America.
The solution enables businesses to engage with their customers in real time. It uses the Microsoft technology stack. It optimizes the customer journey and simplify company communication.
Using G12’s solution, businesses can deliver real-time engagement with their customers and clients within a single Teams solution. This consolidation increases the functionality of their Teams investment and simplifies the IT organization’s tech stack.
Improved customer engagement results in a streamlined communication platform with enhanced productivity and profitability.