Alongside its quarterly earnings report, Five9 Inc., a provider of call center software, announced a definitive agreement to acquire data integration and analytics startup Aceyus Inc.
The business’s software gathers information about customers from platforms for customer relationship management, workforce engagement management, automatic call distributor systems, communication platforms, digital channels, intelligent virtual agents, and other sources. In order to provide businesses with real-time insights that enable them to migrate from legacy systems to Five9 while maintaining uniform reports, data visualization, and dashboards, Aceyus’ software normalizes the entire customer experience data set.
According to claims, complex environment data and insight continuity offered by Aceyus enables more seamless large-scale cloud migrations with shorter time to value.
Read More: Five9 to acquire data integration and analytics startup Aceyus
