Emplifi introduces unified analytics for customer journey insights


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Emplifi, a platform for customer engagement, has introduced Unified Analytics, an integrated solution that gathers, examines, and presents customer data in a way that is simple to understand.

Unified Analytics, a key element of Emplifi’s Customer Engagement platform, combines social media data, customer service and care case management data, Voice of the Customer (VoC) insights, and influencer marketing analytics to offer deep business insights that can significantly enhance the customer experience.

To give businesses the most complete picture of brand and customer performance that can be used across business units and departments, the data is housed in a single central repository with intuitive visualization tools and sophisticated reporting.

Read More: Emplifi unveils unified analytics for insights into the customer journey

TalkMartech Bureau
TalkMartech Bureau
TalkMarTech keeps marketing leaders updated with the newest technology innovations, disruptive tech initiatives, and the most relevant MarTech-stack updates and conversations across the globe.   ·.   ·


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