eGain Corporation has launched eGain AssistGPT™, which is powered by Generative AI. This AssistGPT is a zero-code solution for Knowledge Automation.
The solution aims to help customers in their omnichannel journeys with quick answers and contact center agents and business analysts in their workflow.
AssistGPT also allows organizations to add business-specific needs and applications to use. AssistGPT is developed on a BYO architecture, which will enable businesses to plug in their AI engines to get answers promptly.
It is a reliable content, business controls, and analytics generative AI tool committed to delivering transformational value in customer engagement.