ComputerTalk and Tether have announced a strategic partnership to enhance contact center performance and elevate the customer experience. The collaboration between ComputerTalk, the creator of Ice Contact Center with Microsoft Teams, and Tether, an AI-powered conversation intelligence platform, aims to change how companies interact with their customers.
Together, ComputerTalk and Tethr are committed to assisting companies in enhancing their contact center operations and elevating the overall customer journey. Through their expertise and technologies, they aim to change the way organizations communicate with their customers, ultimately boosting customer satisfaction and loyalty.
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