Cognigy and Avaya Join Forces to Deliver Conversational AI Solutions of the Future


Share post:

In order to provide next-generation Conversational AI solutions to Avaya’s base of contact center customers, Cognigy, a platform for Conversational AI, announced at Enterprise Connect 2023 an expanded partnership with Avaya, a solutions platform to enhance and simplify communications and collaboration.

Cognigy said its Conversational AI and Generative AI solutions, which are integrated with the Avaya Experience Platform, will allow Avaya customers to develop next-generation customer experiences while boosting productivity and boosting employee engagement.

According to the companies, the combined solution will enhance and automate a superior customer experience while also giving contact center employees the tools they need to succeed in a setting that is becoming more and more challenging.

Read More: Cognigy and Avaya Join Forces to Deliver Next-Gen Conversational AI Solutions for Enterprise Contact Centers

TalkMartech Bureau
TalkMartech Bureau
TalkMarTech keeps marketing leaders updated with the newest technology innovations, disruptive tech initiatives, and the most relevant MarTech-stack updates and conversations across the globe.   ·.   ·


Please enter your comment!
Please enter your name here


Related articles

Customer Behavior Prediction: How AI Marketing Tools Change the Game

What factors drive customers to make a purchase? Why do some stick with the brand and others move...

Vende Digital and Jasper Join Hands to Advance B2B Marketing with AI

Vende Digital, a B2B digital marketing agency, announced a strategic partnership with Jasper, an AI copilot for marketing teams....

Publicis Sapient Announces Launch Of Ps Hummingbird, A New Joint Venture With Tquila, Expanding Its Generative Ai And Cloud Capabilities With Microsoft

Publicis Sapient, a digital business transformation company, today announced the launch of a new joint venture with Tquila...

ClickSlice Launches New Digital PR Services

ClickSlice offers complete services ranging from content creation to link-building strategy. The services will provide results. With this,...