GNW Consulting Offers Inaugural Deep Dive into Marketing Operations’ Impact on Revenue


Share post:

GNW Consulting, the strategic marketing operations agency that guides companies through implementation, integration and optimization of marketing technology, today announced its inaugural examination of the state of Marketing Operations (“MOps”). Based on the firm’s proprietary framework, the insights delve into the individual layers that comprise Marketing Operations, the metrics that can be captured to gauge success in each area and the overall impact that MOps has on revenue.

“Our MOps Framework was developed to help customers understand exactly how we start strategically with macro focuses and work our way inward toward micro tactics and execution,” says Raja Walia, founder & chief executive officer of GNW Consulting. “After introducing our clients to the idea, we realized more B2B organizations had a need to understand the power of MOps and how it ties to revenue. As such, we’re planning to update and release a new version of the Framework every year, based on changes in the landscape and new learnings. We expect this will be a valuable tool for the industry, as it has already been for our clients.”

The current GNW Marketing Operations Framework includes an outer layer that deals with External/Corporate factors, like Revenue, Macro Environment, Talent and more. The next layer is all about Company Objectives, covering aspects like Pipeline Target, New Logos, Employee Retention and more. After that is the layer that centers on Marketing, encompassing pieces directly controlled by MOps (e.g. Campaigning, CRM Data, etc.) and indirectly affected by MOps (e.g. Outbound, Sales Enablement, etc.). There’s also a place for elements outside of MOps. The very core of the framework gives space for Experience and Gut Feeling, both of which are critical to success.

“Raja and the GNW team are helping put structure around the strategic and critical role of Marketing Operations,” said Mike Rizzo, founder and CEO of “It’s been a long time coming and I’m glad to see this framework come to life. I’ve spent over a decade in Marketing Ops and today I’m still doing the work of multiple roles. Even in my most recent roles I’ve found myself writing HTML and CSS for websites and emails, or coming up with campaign ideas for paid ads or webinars. These are not the jobs for a marketing ops professional and this framework will help teams better understand MOps’ role in revenue.”

Also Read: Maximizing Omnichannel Customer Experience with AI

“The role of marketing operations has evolved over the past few years,” said Andrea Lechner-Becker, Marketing Strategist and Fractional CMO. “Consultancies like GNW need to promote clarity in this field and lead discussions on its value. The model’s strength lies in highlighting the broader context, including time, budget, external factors, and executive input, which all shape a marketing department’s decisions and actions. Operations should play a central role in making and executing these decisions to achieve goals and it’s exciting to have a framework to align with.”

TalkMartech Bureau
TalkMartech Bureau
TalkMarTech keeps marketing leaders updated with the newest technology innovations, disruptive tech initiatives, and the most relevant MarTech-stack updates and conversations across the globe.   ·.   ·


Please enter your comment!
Please enter your name here


Related articles

How is MadTech Changing the Future?

The blend of marketing and advertising tech has created a major effect. As consumers expect compelling and relevant...

Impel Integrates WhatsApp into Its AI-Powered Customer Lifecycle Management, Expanding Omnichannel Reach

Impel, a provider of AI-powered customer lifecycle management, has announced the global launch of WhatsApp as a communication...

PhotoShelter Announces New Integrations with CI HUB to Streamline DAM and Boost Productivity for Marketers

PhotoShelter has announced new integrations with CI HUB, allowing customers to integrate their DAM software with tools such...

Bridgeline Digital Unveils HawkSearch Athena Update: Revolutionizing eCommerce with GenAI-Powered Smart Responses

Bridgeline Digital, Inc. has announced the release date (June 13, 2024) of its HawkSearch "Athena" update, which will...