Flytxt, a leading provider of AI-powered Customer Lifetime Value Maximization (CLTV) solutions, announced that Mobicom Corporation has started using NEON-dX, its Customer Value Management (CVM) SaaS. The Mongolia -based company is part of the Japanese telecommunications group KDDI and has a subscriber base of 1.7 million.
Mobicom uses the solution to gain actionable customer insights and automate omnichannel engagement programs to deliver value-added digital experiences to its entire customer base.
“It gives us immense satisfaction to support market leaders like Mobicom in building lasting customer relationships that drive positive long-term business results,” said Dr. Vinod Vasudevan, CEO of Flytxt. “Our well-trained AI helps subscription companies gain deeper insights into customer behavior and tailor their CX decisions and actions on the fly.”
The integrated CLTV artificial intelligence, analytics, and omnichannel campaign orchestration capabilities of NEON-dX will enable Mobicom to expand its CVM practice and more quickly launch upsell, cross-sell, and retention campaigns. Flytxt’s solution also makes it possible for Mobicom to interact with customers on new-age digital channels, such as wallets and content applications. With this, Mobicom intends to increase the adoption of new digital services among its current voice and data customers.
“We are committed to our vision of using the best technology solutions to deliver unique, game-changing customer experiences,” said Dulguun Gansukh, Director of Mobicom’s Product Marketing Department. “Flytxt’s market-proven solution powered by advanced AI will help us increase our reach and promote value propositions appropriate to usage behavior trends and customer engagement contexts.”
Flytxt is a trusted technology partner of 70+ digital companies in 50+ countries and leading CX platform providers for CLTV maximization. Customers and partners use Flytxt solutions to drive better business results from different CX workflows like sales, marketing, customer service, and digital services.