Digital Marketing Technologies Trends in 2024


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Google is phasing out third-party cookies, and stricter privacy regulations are taking effect globally. Marketers are now turning to first-party and zero-party data for more reliable and ethical customer insights. Direct data from customer interactions and customers is more accurate for forecasts. It also aligns better with consumer demand for privacy and control over their personal information.

In 2024, first-party and contextual data solutions will be the only options available to marketers. It has now become critical for marketers to find innovative methods to identify audiences and track actions in a cookieless environment. Media planners and buyers will require newer tools and strategies for effective planning.

The challenge they might face is gathering and utilizing this first-party data while protecting customer privacy. Brands will now need to balance customer data acquisition and the growing privacy concern.

To stay competitive, brands must develop effective strategies and boost business growth and brand value. Technologies like AI will be their biggest drivers. Digital marketing will become crucial to the success of a brand.

Digital Marketing Tech Trends:

AI Will Continue Impacting Marketing 

Considering the future of marketing without acknowledging AI’s ubiquitous impact is impossible. AI has the potential to completely transform marketing by 2024 by enhancing performance and personalization.

As generative AI takes center stage as a tool that is used in almost every function, it will also become critical in digital marketing strategies.

To keep up, marketers will focus more on how to use generative AI in their campaigns in 2024.

Since ChatGPT became popular, agencies have focused on developing rules and procedures for using AI to boost marketing results.

ChatGPT’s ability will surely govern the quality of content in the days to come.

They will need to focus on customized prompts to get the most out of their efforts. The need of the hour will be understanding how to automate tasks that were earlier done manually.

Here are some interesting stats from the MMA State of AI in Marketing report:

MMA State of AI in Marketing reportOne of the most underused features of Gen AI is using prompts to deliver code that can connect different tools, make tracking better, and improve automation.

One of AI’s strengths is that it enables extremely high levels of personalization.  It has the potential to create customized experiences, product recommendations, and individualized advertising.

Consumers want dynamic, engaging, and tailored experiences. So, in 2024, hyper-personalization will drive marketing.

Marketers can use AI to optimize customer experiences at unprecedented speeds and provide much higher customer satisfaction.  Marketers can use customer data to create multi-tier marketing campaigns tailored to each customer segment. GenAI tools can also ensure these are distributed across all digital channels.

Customizable touchpoints with on-brand messaging will raise average net promoter scores (NPS) and increase conversion rates.

Targeting particular consumer segments has traditionally been much easier than producing equally good advertisements. Due to this, the audience sometimes does not get the message that they may appreciate or like. This will result in the overall efficiency of the campaigns.

With AI-driven continuous versioning, marketers can now generate and distribute multiple versions of their ads tailored to specific consumer segments.

Extended Reality

Automation that enables entry into a virtual world is known as extended reality. XR can be accessed and used on PCs, laptops, tablets, and smartphones.

In the business sector, three types of reality make up Extended Reality (XR):

  • AR, or augmented reality
  • Mixed Reality (MR)
  • Virtual Reality (VR)

All three of these variations in the media sector have great potential to draw clients. Additionally, they can enhance how customers view the products.

Applications of XR in marketing

  • Launching virtual shops and exhibition spaces, planning virtual events, and developing advertising campaigns based on 360-degree videos.
  • Brands can provide immersive, interactive storytelling experiences that go beyond conventional limits. They connect with their audiences more deeply, with the brand’s story and its products, and comprehend its values better.
  • XR-based marketing campaigns will see a growing emphasis on emerging technologies. These include volumetric capture, which creates 3D holograms of people, places, and objects. Generative AI; real-time rendering makes animations in real-time; and neural reconstruction, which uses AI to create incredibly lifelike 3D images.

Self-Service Advertising Platforms

In 2024, brands will move towards self-service ad platforms. This trend is speeding up due to changes in data privacy and a push for data services.

Brands can now buy digital ads directly from a self-serve platform. They thus acquire the resources to plan, carry out, and manage their advertising campaigns. Current self-service advertising platforms consist of the following:

The Trade Desk: A significant demand-side platform that allows brands to purchase digital ad inventory through programmatic channels. It provides a lot of transparency and control.

Adform: Provides self-serve tools for managing campaigns for display, video, mobile, social media, and other platforms. It includes sophisticated AI optimization tools and automation.

MediaMath: A stand-alone demand-side platform that offers real-time ad-buying bidding that can be tailored to campaign objectives and first-party data.

These platforms give advertisers direct control over advertising, allowing them to be more independent and adaptable. Brands can plan data-driven campaigns with first-party customer data, providing more customization at a lower cost.

Self-service platforms frequently use predictive AI to optimize campaign performance instantly.

These platforms give brands more options to diversify spending because they support more media publishers and ad formats.

Privacy regulations limit personalized messaging, so the cost-efficiency of self-service platforms will be increasingly important to marketers under budgetary pressure.

Thus, with adaptability and automation, brands have more power to reinvent customer engagement.

The Growth of Retail Media and Commerce 

Retail media refers to digital advertising, where ads are shown on retail websites and platforms. This self-service ad platform is experiencing rapid growth alongside e-commerce.

It will revolutionize customer engagement and integrate advertising into the retail experience in 2024.

  • Customers’ proximity to the point of purchase allows for higher sales potential through advertising.
  • Retail media seamlessly integrates marketing into the consumer’s natural shopping journey. This results in a more seamless experience where customers view pertinent advertisements as complimentary rather than intrusive. They then receive helpful recommendations while browsing or making purchases.
  • Social commerce and shoppable ad formats offer a more seamless experience for inspiration, transaction, and discovery. Retailers also already have access to extensive transactional and behavioral data.

Retail media allows brands to leverage these insights for more relevant targeting in the absence of third-party data. It will also help to create enduring customer relationships through a reliable channel.


The MarTech landscape is changing at a rapid pace. Future marketing trends include AI and ML, voice search, AR, Blockchain, conversational marketing, privacy-focused marketing, and video content.

Accepting innovation in marketing is about more than just remaining current. It’s also about seizing fresh chances for expansion and uniqueness.

Businesses can establish themselves as leaders in the field and forge closer bonds with their target audience by keeping up with the most recent developments in the MarTech space.

Swapnil Mishra
Swapnil Mishra
Swapnil Mishra is a global news correspondent at OnDot media, with over six years of experience in the field. Specializing in technology journalism encompassing enterprise tech, marketig automation, and marketing technologies, Swapnil has established herself as a trusted voice in the industry. Having collaborated with various media outlets, she has honed her skills in content strategy, executive leadership, business strategy, industry insights, best practices, and thought leadership. As a journalism graduate, Swapnil possesses a keen eye for editorial detail and a mastery of language, enabling her to deliver compelling and informative news stories. She has a keen eye for detail and a knack for breaking down complex technical concepts into easy-to-understand language.


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